Great Canadian Rebates
User Agreement


Welcome to the website (the "Website"), where operates. Please carefully read this Member Agreement (the "Agreement") before registering as a member of the Cash Back Rebate Program (the "Program"). offers services provided on the Website (collectively, the "Services"). This Agreement details the Terms and Conditions governing membership in the Program (the "Program Terms and Conditions"), and it is your responsibility to read and fully understand them. By registering as a member of the Program (a "Member"), you agree to be bound by the Program Terms and Conditions.

Great Canadian Rebates owns and operates the Website It is essential to read the terms and conditions and the privacy policy as they are both crucial legal documents that govern the use of the Website, its contents, and the services we provide. They hold important information on our collection, use, and distribution information. Your continued use of the Website indicates your Agreement to abide by the rules stated under these terms and our Privacy Policy.

If you disagree with the rules stipulated in this Agreement and privacy policy, please don't proceed further and don't use the Service. However, you can provide your feedback to [email protected]., as it will help improve our services and provide us with an opportunity to work with you. You, with this, acknowledge that you are over 18 years of age or older and understand and have the legal capacity to enter into a contract and transact with us. You now agree with the terms and conditions laid out below. It is your responsibility to read and agree to the terms and conditions.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of these Terms and Conditions:

  • Affiliate means an entity that offers a product or service where you can get a rebate.

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Great Canadian Rebates Inc., PO Box 174 GEORGETOWN, ON L7G 4T1.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

  • Promotions refer to contests, sweepstakes or other promotions offered through the Service.

  • Service refers to the Website.

  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to Great Canadian Rebates, accessible from

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


By visiting our Website and signing up for our product, you agree to receive promotional materials such as newsletters and other marketing information that you may receive from time to time. You can cancel the subscription service through the unsubscribe link or email at [email protected].

Use of Service

If you plan to use our Service available through our platform, you'd need to provide sensitive information that helps us process your request. The information may include but is not limited to your name, email address, and mailing address. Great Canadian Rebates also collects banking information for Great Canadian Rebates members who want to be paid by direct deposit.

Please note that we may take the help of a third-party service provider who will help us process your information. By accepting the terms and conditions, you're giving us the confirmation to provide our third parties with sensitive data to help process payments.


Great Canadian Rebates owns copyrights on all materials present on the Website except where stated, including, but not limited to, graphic images, video, audio, text, and HTML codes. Great Canadian Rebates doesn't allow the copying, reproduction, republishing, posting, or distribution of any content on the Website without prior approval.

You may download, display, or print one copy of the content present on the Website solely for personal and non-business use on a single device. It is important to note that you may not, in any way, modify the material, and the copyrights and trademarks are to remain intact.

The permission to download, display or print for personal or non-commercial use expires as soon as you violate the Agreement. Great Canadian Rebates doesn't allow the duplication of the content on the Website without prior written consent.

Please be warned that any unauthorized use of the content on the Website may violate copyright, trademark, and privacy laws. According to the regulations and statutes, you can be subject to fines and penalties.

As mentioned previously, all content that includes, but is not limited to, graphic images, video, audio, text, and HTML codes are the exclusive property of Great Canadian Rebates or its affiliates and protected by Canadian and international copyright laws.


When using our Service and signing up and creating an account, you guarantee that all personal and sensitive information provided is correct and updated. Incomplete information and willfully providing inaccurate details can lead to account termination, and you may be liable to pay penalties. As an account holder, you're responsible for maintaining the privacy of your details and the authorization of use.

Great Canadian Rebates will never communicate with you requesting your details. Therefore, any illicit use of your account and password sharing will only have repercussions for you as a user. You should notify us immediately if you believe your account was used illegally or the information is in the wrong hands. Great Canadian Rebates has an exclusive right to cancel accounts, terminate services, remove, edit, alter, eliminate, and change the content at our discretion.


We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Changes to Service

We hold an undisputed right to cancel, change, amend, and withdraw any product offerings or services without prior notice. Our company is not liable for the unavailability of our Service due to any reason for any period. We may alter, amend or temporarily restrict our Service's use for all registered or unregistered users.

Amendments To Terms

We may amend the Terms by posting the amended terms on this site. It is your responsibility to review these Terms periodically. If you continue to use the Website after the revised terms and conditions, you agree to follow the revised rules. You can no longer use Service if you do not agree to the new terms.

External Links

We have explained the terms and conditions of this Website; however, our site does contain external links that don't come under this policy's domain. By visiting these external links, you, with this, agree to the policy of that particular business or Website. Great Canadian Rebates is not responsible for any misuse of information on any website other than its own and subsidiaries. We recommend reading the terms and conditions of all websites you visit.


The Agreement mentioned above comes into effect the moment you visit the Website. All prior agreements, whether written or oral, regarding the subject matter on the Website are void and null in the presence of this Agreement. Any changes and waivers to this Agreement will only be effective if provided in writing and signed by Great Canadian Rebates.

We are the sole owner of the information collected on this Website and may display information at various points on the Website. It is up to the user to provide the required information to proceed further.

Eligibility, Registration, Account Access & Passwords:

  1. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
  2. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
  3. Must accurately complete the registration form.
  4. You must be logged in to and enter your password to change your account settings and payment preferences.
  5. is entitled to act on instructions received under your password and is not responsible for any credits or debits made to your account by anyone who accesses your account using your email address and password.
  6. Only one account per individual is permitted. Any duplicate accounts will be subject to termination.
  7. The Program is only available via access to the Website (
  8. You must have access to the Internet and a valid email address.
  9. You also agree that you will not send unsolicited email "spam" to unknown individuals or try to solicit their attention at

Rules and Conduct:

You agree not to use the Website or Services to:
  1. Post, transmit, link to, or otherwise distribute any information constituting or encouraging conduct that would constitute a criminal offense or give rise to civil liability, or otherwise use the Website or any of the Services in a manner which is contrary to law or would serve to restrict or inhibit any other user from using or enjoying the Website, the Services or the Internet.
  2. Defame, abuse, stalk, harass or threaten any other person or violate the legal rights of any other person, including rights relating to privacy and publicity;
  3. Post, transmit, link to, or otherwise distribute any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful material or information.
  4. Post, transmit, link to, or otherwise distribute any information or software which contains a virus, cancelbot, trojan horse, worm, or other harmful or disruptive components.
  5. Upload, post, publish, transmit, reproduce, link to, or otherwise distribute in any way, information, software, or other material obtained through the Website or the Services, or any derivative work thereof, which is protected by copyright, or any other intellectual property right, without obtaining permission of the copyright owner or right holder.
  6. Impersonate or falsely represent your association with any person;
  7. Use, reproduce, sell, resell, or otherwise exploit the Website or any of the Services for commercial purposes.


Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Accrual of Rebates, New Member & Referral Bonuses

Members will be credited, subject to the terms and conditions listed in this Agreement, either a percentage of the net purchases or a fixed dollar amount made at one of the online merchants affiliated with (an "Affiliated Merchant"). The Website will list the percentage or set dollar amount as it relates to each Affiliated Merchant. The net purchase is defined as the total purchase amount, net of taxes, gift wrapping, shipping and handling, promotional credits, returns, cancellations, and transaction fees or as the Affiliated Merchant defines in their terms and conditions or Affiliate Membership agreement, whichever is less.

As a registered Member, all purchases made through Affiliated Merchants are deemed to be a "Qualified Purchase" and will be subject to earn a Cash Back Rebate only if all of the following conditions are satisfied:
  1. "Cookies" from and third parties (if applicable) must be enabled on your browser.
  2. All "Qualified Purchases" must commence by visiting, clicking on the Affiliated Merchant's link that appears on the Website, and connecting to the Affiliated Merchant's Website.
  3. will always route your request to a merchant site through unique links, ensuring your sale will track correctly. Any modification to these links will invalidate your sale and will not be deemed a Qualified Purchase.
  4. All transactions must commence and be completed in one session on
  5. Members must only use coupons found on
  6. If a purchase is returned, the initial purchase will be invalidated and will not be deemed a "Qualified Purchase".
  7. The sole determination of whether a purchase made through a Affiliated Merchant is a Qualified Purchase is at the sole discretion of

Cash Back Rebates awarded to Members are subject to adjustments for returns, cancellations, merchant bankruptcy, merchant withholding commission, and other events. Any adjustment can be applied to a Member account at any time by at its sole discretion. If you disagree with any adjustment made to your account, your sole remedy is withdrawing from the Program.

Depending on the amount of Cash Back Rebates you accrue and the tax laws of federal and provincial jurisdictions, you may be taxed on your accrual of Cash Back Rebates. In all instances, you will be solely responsible for any tax liability arising out of your accrual and receipt of Cash Back Rebates.

A few Affiliated Merchants restrict ineligible purchases for accrual or payment of Cash Back Rebates. Please refer to the "Detail" section of each Merchant to determine ineligible purchases.

You must visit and check your account regularly to ensure that all Cash Back Rebates have been appropriately credited. If you believe that a Cash Back Rebate has been accrued incorrectly or not accrued to your account, you must wait at least seven (7) days but no more than seventy-five (120) days after completing a Qualified Purchase to contact member care at [email protected]. Furthermore, all Cash Back Rebates earned by Members are subject to review. Necessary adjustments may be applied to Member accounts at any time by at its sole discretion. If you do not agree to adjustments made to your account, your sole remedy is to withdraw from the Program. is not responsible for any changes to Affiliated Merchant participation. These changes include but are not limited to modifying the current offerings, canceling special offers, changing the definition of net purchase, and withdrawing from the Program. It is the Member's responsibility to make sure that all specials are valid before completing their purchase. If you choose to use coupons and specials not provided on the site, you will not be eligible to receive a Cash Back Rebate on your purchases.

As per schedule, Cash Back Rebates earned via the member referral program are paid simultaneously as regular Cash Back Rebates. The terms of the referral monies program are at the sole discretion of The referral program may end, percentages reduced, or the Program terms modified in any way, at any point, and without notice, though all accrued referral monies will be paid in full if and when this occurs.

Payment Currency, Schedule and Fees:

All rebates and fees are accrued and paid in Canadian currency. Any transactions completed in United States Dollars or other foreign funds will be converted to Canadian dollars based on a daily exchange rate.

Every month, automatically pays out to its Members who choose to be paid by Paypal the total amount of accrued but unpaid Cash Back Rebates via PayPal, provided this amount is at least $12.00. If the Member's account balance is less than $12.00, will roll over the Member's balance until the next payment. New Member Bonuses do not count towards the $12.00 minimum requirement.

Every month, automatically pays out to its Members who choose to be paid by Direct Deposit the total amount of accrued but unpaid Cash Back Rebates via Direct Deposit, provided this amount is at least $12.00. If the Member's account balance is less than $12.00, will roll over the Member's balance until the next payment. New Member Bonuses do not count towards the $12.00 minimum requirement.

Every month, automatically refunds to its Members who choose to be paid by eGift Card the total amount of accrued but unpaid Cash Back Rebates via eGift Card, provided this amount is at least $10.00. If the Member's account balance is less than $10.00, will roll over the Member's balance until the next payment. New Member Bonuses do not count towards the $10.00 minimum requirement.

A bonus for eGift Card payment will be deposited to the respective GCR account on the day of the payment. The bonus rate is based on the eGift Card chosen.

Accrued Cash Back Rebates will be paid to the Members based on the following schedule :

Month of Cheque Request Cash Back Rebate Sent
January March 28
February April 28
March May 28
April June 28
May July 28
June August 28
July September 28
August October 28
September November 28
October December 28
November January 28
December February 28

It is your sole responsibility to regularly update your account information to facilitate the payment of your Cash Back Rebates. If your data is not correct at the time your Cash Back Rebate is processed, your entire account balance will be forfeited and your account terminated. If any errors occur in the payment process, member care will assist members in determining the cause of non-payment. If it has been determined that non-payment was caused by a process error in payment automation or other grounds that were our fault, all accrued Cash Back Rebates will be re-paid to you in full. However, is not responsible for any misapplied PayPal or Direct Deposit payments if these errors were caused by an incorrect email or mailing address, bank information, or other information provided by the user. We are not liable for errors made by PayPal or the bank in processing your payment; however, we will work diligently to resolve any issues should they arise.

Dealings with Affiliated Merchants and Other Third Parties:

Any communication or transaction between you and any Affiliated Merchant or advertiser located on the Website is solely between you and the third party. Furthermore, all transactions between you and any Affiliated Merchant accessed via the Website take place strictly on the Merchant's Website and are subject to the Affiliated Merchant's terms and conditions and its privacy and security policies. Please note that prices on many Affiliated Merchants' websites are in United States Dollars. It is essential to verify each Affiliated Merchant's terms and conditions for transactions before completing any transaction. is not responsible for any expenses incurred from dealings with any Affiliated Merchant or other third parties found on the Website. In addition, you accept responsibility for ensuring complete compliance with all applicable laws in connection with all transactions. You agree that will not be held responsible or liable, directly or indirectly, in any way for any loss or damage of any kind resulting, or in connection with, any such dealings or transactions, including, without limitation, any returns, refunds, or any product liability issues. Reasonable efforts ensure that the Website is up to date; however, no assurance is given that the information about Affiliated Merchants displayed on the Website is entirely accurate.

Disclosure of Account Information:

You authorize to only disclose to third parties information you have provided or information that has obtained about your account or shopping behavior:
  1. To agents and licensors of or its affiliates, such as independent auditors, consultants, or attorneys.
  2. To comply with government agency or court orders or requests.
  3. In providing aggregated and non-personalized marketing services for an advertising or merchant partner.
  4. Where it is necessary for redemption or transfer of your Cash Back Rebates according to's Privacy Policy.

Furthermore, you authorize to receive any account information from any Affiliate Merchant, including, but not limited to, purchases made, products ordered, order number, the time and date of the purchase, the email address entered for the purchase, and credit card approval status. You agree to hold the Affiliated Merchant harmless for any information disclosed to

By signing up for membership at, you agree to receive emails that are account and membership related - i.e.; Cash Back Rebate was added to your account, sending your payment information. New features available on, as well as shopping-related emails that advertise coupons and special deals available on, are sent by subscription. All Members can opt-out of receiving emails that are not account-related by visiting the "My Account/Settings" page to unsubscribe from certain emails. Since needs to communicate account and membership information, you are not permitted to unsubscribe from these informational emails. If you do not wish to ever hear from us, your sole remedy is to withdraw from the Program.

Disclaimer of Warranties:




Limitation of Liability:





(D) Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some provinces do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these provinces, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver


If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.


Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.


You agree to defend, indemnify and hold, its affiliates, sponsors, suppliers, and other partners, directors, officers, employees, and agents harmless from any liabilities, claims, costs, and expenses, including attorneys' fees, related to or in connection with your, or any user of your account:

  1. Violation of the Terms and Conditions.
  2. Use of the Website or any of the Services.
  3. Placement, posting, or transmission of any message, information, software, or other content on the Website or through any of the Services.

Errors and Disagreements:

All questions or disagreements concerning the operation of the Program, such as the eligibility to register for the Program, accrue and redeem Cash Back Rebates, must be submitted in via email to [email protected] within sixty (60) days from the time of purchase. shall resolve all disputes at its sole discretion. All interpretations of Program Terms and Conditions shall be at the sole discretion of If makes an error, the sole remedy shall be the credit of the disputed Cash Back Rebate to your account.

Termination or modifications to the Program: reserves the right to terminate the Program at any time with notice. You will have thirty (30) days from the notice date of Program termination to redeem Cash Back Rebates in your account. Notification of Program termination will be forwarded to the email address you provided during registration and posted on will not be responsible for failing to notify you of Program termination where such failure is caused by any reason outside the control of, an inaccurate email address, your failure to check your email account, your failure to inform of a change in your email address and/or a failure to visit the Website regularly. may modify this Agreement at any time, with or without notice. Your continued participation in the Program after these modifications shall be deemed to be your acceptance of any such changes. You are responsible for regularly checking the Member Agreement page of the website to determine whether this Agreement has been modified. If you do not agree to any of the modifications to this Agreement, you must immediately cease participation in the Program.

Membership Termination:

Membership in the Program is subject to the Program Terms & Conditions. Any failure to comply with the Program Terms & Conditions, fraud or abuse relating to the earning or redemption of Cash Back Rebates, misrepresentation of any information furnished to or any of its Affiliated Merchant may result in the cancellation of your membership in the Program. also reserves the right to terminate any account that has been inactive for more than fifteen (15) months. Inactivity is defined as no tracked visits to or other sites owned by Before we terminate your registration, will attempt to contact you via email and encourage you to visit the Website. Upon cancellation or termination of your account, your accrued unpaid Cash Back Rebates will be forfeited, and your username and password will be canceled. You further agree that shall not be liable to you or any other person due to such suspension or termination.


This Website originates in Canada. This Agreement shall be governed by and construed by the laws of the Province of Ontario and the federal laws of Canada. If any provision of this Agreement is found unenforceable or invalid. In that case, that provision shall be enforced to the maximum possible extent, and any other provisions contained herein will remain in full force and effect.'s failure to insist upon or enforce strict performance of any right or provision of the Agreement shall not constitute or be construed as a waiver of any right or provision. Nothing in this Agreement shall be construed as creating or constituting a partnership, joint venture, or agency relationship between and the affiliated merchants or between and any of its partners. Neither the related merchants nor any corporate partner shall be able to create any obligation on behalf of This Agreement constitutes the Agreement between you, the Member, and concerning the Program. The parties have required that these Terms & Conditions and all documents relating to that be written in English.

Contact Information

If you have any queries, concerns, or questions regarding our privacy policy statement, contact our representatives or duly authorized officer via email at [email protected]. We will make sure to address your grievances as soon as possible.
PO Box 174
L7G 4T1

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